Q. What sort of materials do you use?
A. We use primarily fake (“faux”) furs, made of
acrylic/modacrylic fiber. We are open to using real fur as well, although it doesn’t
make a very good material for costumes, except as accents.
We also use specialty NFT fur, fleece, lycra/spandex, synthetic hair, horsehair (by request), and other fibers.
Our rubbers are silicone only, and the resins are polyurethane-based. Our costumes never contain latex.
Q. Are the dyes you use permanent?
A. No, but with proper washing, they should keep from fading through many washings. All costumes are entitled to one free dye touch-up over the lifetime of the costume.
Q. What is a taxidermy jaw set?
A. A taxidermy jaw set is a set of plastic pieces, which mimic the top and bottom sets of teeth and the tongue of an animal (photo example). Because very few of our masks are actually the exact size and shape of any of the animals they represent, we usually sculpt and cast our own jaw sets rather than buying them from a supplier.
Q. When you describe a part as "taxidermy", do you mean real animal parts?
A. No - all parts that we might describe as "taxidermy" - the eyes, jaw sets, etc. - are NOT real animal parts. These are just materials that are typically used in taxidermy, and may have come from a taxidermy supplier.
Q. How do you see out of one of those masks with glass eyes?
A. Vision is through the "tear ducts" - the dark areas on the inside corners of each eye. You can't see through the glass eyes themselves, since the paint on the eyes is opaque.
Q. What are your masks made of?
A. Unless otherwise stated, our masks are made from a cast resin shell, and covered in whatever material - faux fur, fleece, paint, etc. Please see our tutorial overview for a better idea of how our masks are constructed.
Q. How durable are your costumes? Can I wrestle/play sports/perform acrobatics while wearing them?
A. Standard-built costumes (as in costumes not built to withstand more demanding
requirements) are built to last, but are not toys. As with any special-occasion
garment, they need to be treated with care.
If you know ahead of time that you’re going to need to perform stunts, stage combat, participate in physical activities, etc. let us know so that we can quote accordingly, and design and build the costume to your specific needs. Otherwise, treat the costume like a special occasion garment.
Q. How do I ask for a repair?
A. Send us an email at any time letting us know what you would like fixed, and we will be happy
to make the repair as soon as there is an opening (usually this is the beginning of a queue,
unless the repair is minor). Photos of the damage are appreciated, as that gives us a good idea
of the extent of the damage and what (in terms of time and cost) will be required to repair it.
If the costume is still under warranty, any damage that occurs due to workmanship problems or material failures will be repaired free of charge. Repairs after warranty will be quoted based on the nature of the repair.